Terms of Service

Published 1/24/2025

Welcome to Petso! These Terms and Conditions (“Terms”) govern your access to and use of the Petso application (“App”), including its services, features, content, and functionalities provided by [Company Name] (“we,” “us,” or “our”). By accessing or using Petso, you agree to comply with these Terms. If you do not agree, please refrain from using the App.

1. Scope of Services

Petso is a digital platform designed to help pet owners and professionals securely store, access, manage, share, and transfer pet information. Key technologies powering Petso include Decentralised ID (DID), Artificial Intelligence (AI), and Advanced Encryptions, ensuring privacy, security, and integration. The App is available on iOS and Android devices for a nominal subscription fee.

2. Eligibility

To use Petso, you must:

  • Be at least 18 years old or the age of majority in your jurisdiction.
  • Have the authority to enter into these Terms if acting on behalf of an organization.
  • Ensure that all information provided is accurate, current, and complete.

3. Account Registration

You may be required to create an account to access certain features of the App. By registering, you agree to:

  • Maintain the confidentiality of your login credentials.
  • Notify us immediately of unauthorized use of your account.
  • Be responsible for all activities under your account.

4. User Responsibilities

You agree to:

  • Use Petso only for lawful purposes.
  • Refrain from uploading, sharing, or storing illegal, harmful, or infringing content.
  • Not attempt to interfere with the App’s functionality or security systems.
  • Respect the intellectual property rights of others.

5. Privacy and Data Security

  • Data Ownership: You retain ownership of all pet-related data you upload
  • Decentralized Identity (DID): Your identity and data are stored securely and accessed only with your consent.
  • AI and Encryptions: We use advanced technologies to provide insights while safeguarding your data privacy.
  • Data Sharing: Sharing pet data with professionals or other users requires your explicit consent.

For more details, refer to our Privacy Policy

6. Prohibited Activities

You must not:

  • Reverse engineer, decompile, or tamper with the App.
  • Use the App to distribute malicious software or conduct fraudulent activities.
  • Violate any applicable laws or regulations

7. Fees and Payments

The App is available through a nominal subscription fee. By subscribing, you agree to:

  • Pay the applicable subscription fees as described at the time of purchase.
  • Allow us or our payment processors to charge your chosen payment method.
  • Automatic renewal of subscriptions unless canceled prior to the renewal date.

8. Third-Party Integrations

Petso may integrate with third-party services. We are not responsible for the practices, content, or availability of these services. Your interactions with third-party services are governed by their respective terms and policies

9. Intellectual Property

  • All App content, trademarks, and technology (excluding user-uploaded data) are owned by us or licensed to us.
  • You may not use, copy, or distribute the App’s content without prior written permission.

10. Disclaimer of Warranties

The App is provided “AS IS” and “AS AVAILABLE.” We disclaim all warranties, express or implied, including:

  • Fitness for a particular purpose.
  • Non-infringement.
  • Accuracy or reliability of the App

11. Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for:

  • Any indirect, incidental, or consequential damages.
  • Loss of data, revenue, or profits.
  • Issues arising from unauthorized access to your data

12. Indemnification

You agree to indemnify and hold harmless [Company Name], its affiliates, and employees from any claims, damages, or liabilities arising from:

  • Your breach of these Terms.
  • Your use of the App

13. Termination

We reserve the right to suspend or terminate your access to the App if you violate these Terms or engage in prohibited activities. Upon termination, all rights granted to you will cease.

14. Changes to the Terms

We may update these Terms from time to time. Significant changes will be notified via email or in-app alerts. Your continued use of the App after such updates constitutes your acceptance of the revised Terms

15. Governing Law and Dispute Resolution

These Terms are governed by the laws of [Your Jurisdiction]. Any disputes shall be resolved through:

  • Negotiation and mediation.
  • If unresolved, binding arbitration in accordance with [Arbitration Rules]

16. Contact Information

For questions or concerns about these Terms, contact us at: hello@petso.io

Thank you for using Petso. We are dedicated to providing a secure and seamless platform for managing pet information.